999bte Privacy Policy

1. Introduction and Scope

This privacy policy ("Policy") relates to the operation of the 999bte platform and the website https://999bte.cam ("Platform"). This Policy explains how we — that is, 999bte — collect, process, store, and protect your personal information.

By using our Platform you agree to the terms described in this privacy policy. If you disagree with any part of this Policy, please stop using our Platform.

999bte provides services only to individuals aged 21 or older. No information from minors is collected or stored. If you believe that a minor's information has been submitted to us, please contact us.

2. What Information We Collect

We collect various types of information as needed to operate our Platform. These are described in detail below:

2.1 Information Collected Directly from You

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Password (stored in encrypted form)
• Bank account details (where applicable)

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type and operating system
• Date and time of access to the Platform
• Your browsing activity and gaming history
• Cookies and session data
• Referral source (where you came from to reach our site)

2.3 Information Collected for Identity Verification

To ensure the security of financial transactions and accounts, we may request National ID (NID) or passport information when necessary. This information is stored in compliance with strict security protocols.

3. Purpose of Data Use

999bte uses your personal information for the following purposes:

3.1 Account Management

Your information is used to register your account, verify login, recover passwords, and ensure account security.

3.2 Processing Financial Transactions

Your payment information is used to process deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay, and to maintain a transaction history.

3.3 Providing Customer Support

Your contact information is used to respond to your complaints or questions through 24/7 live chat support and email.

3.4 Responsible Gaming

Information is used to monitor your gaming patterns to identify potentially problematic behaviour and to take necessary steps in line with responsible gaming guidelines.

3.5 Fraud Prevention and Security

Information is used to ensure account security, detect fraudulent activity, and take preventive measures against the creation of multiple accounts.

3.6 Platform Improvement

Information is used to analyse your usage patterns in order to further improve the services and experience on our Platform.

4. Sharing and Disclosure of Information

999bte never sells your personal information. However, information may be shared with third parties in the following limited circumstances:

4.1 Payment Processors

The necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions. These third parties follow their own privacy policies.

4.2 Technology Service Providers

Information may be shared in limited amounts with technology partners who assist in operating our Platform. These partners operate under strict confidentiality agreements.

4.3 Legal Obligations

We may be required to disclose information in response to a court order, legal process, or a lawful request from a government authority. In such cases we will disclose the minimum information within the legally permitted limits.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. However, the new party will also be required to maintain protections equivalent to this privacy policy.

5. Cookies and Tracking Technologies

999bte uses cookies and similar technologies to improve the functionality of our Platform.

5.1 Types of Cookies

• Essential cookies: Required for login sessions, saving preferences, and security.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Help collect usage statistics for the Platform.

5.2 Cookie Control

You can control or reject cookies through your browser settings. Please note that disabling certain essential cookies may affect Platform functionality and may cause issues with logging in.

6. Data Security Measures

To ensure the protection of your personal information, 999bte follows industry-standard security technologies and practices:

• SSL/TLS encryption is used for all data transmission.
• Passwords are stored using high-level hashing algorithms — no employee can view a password directly.
• Regular security reviews and vulnerability assessments are conducted.
• Only a limited number of authorised employees have access to your information, and they operate under confidentiality agreements.
• Data backup and recovery systems are kept active.
• Additional verification layers are applied for financial transactions.

However, no system can guarantee complete security on the internet. We make every effort, but your own caution is also important in protecting your information. Never share your login details with anyone.

7. Data Retention Period

How long your information is retained depends on the type of information and the need for it:

7.1 Account Information

All profile information is retained while your account is active. Even after account closure, information needed to meet legal obligations may be retained for a specified period.

7.2 Transaction Information

Records of financial transactions are retained in accordance with legal requirements. This information may be needed for dispute resolution and fraud prevention.

7.3 Log Files

System logs and security-related information are deleted after a set period, but may be kept for a longer period in the case of an active investigation.

8. Your Rights and Controls

You have the following rights regarding your personal information:

8.1 Right to Access

You may ask us at any time what information we hold about you. We will provide that information within a reasonable timeframe.

8.2 Right to Rectification

If your profile contains any incorrect or outdated information, you may request that it be corrected. We will make that correction as quickly as possible.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.

8.4 Right to Object to Processing

In certain circumstances you may object to the processing of your information, in particular for direct marketing purposes.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team. We may ask for identity confirmation in order to verify your request.

9. Protection of Minors

999bte operates services only for individuals aged 21 or older. We do not intentionally collect any personal information from minors.

We verify date of birth at the time of account registration. If any person under the age of 21 registers using false information, their account will be closed immediately and all information will be deleted.

If you suspect that a minor's information has been submitted to us, please contact [email protected] without delay. We will investigate promptly and take the necessary action.

10. Changes and Updates to the Policy

999bte may update this privacy policy when necessary. Changes to the policy may occur due to changes in the service, legal requirements, or technological developments.

If any significant change is made, we will notify you by email or through a notice on the Platform. Continued use of our Platform after a change will be taken as your agreement to the updated policy.

The date of the most recent update to this policy is noted at the top of the page. We keep an archive of previous versions, which can be provided on request.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our privacy team:

We take every privacy-related request seriously and do our best to resolve it as quickly as possible.

For more details, please also read our Terms and Conditions and Responsible Gaming pages.